Shipping policy

Texas Flowers & Gifts currently offers shipping within the state of Texas only.

Shipping Area

We currently ship to eligible addresses within Texas. Orders with shipping addresses outside Texas are not eligible for shipping at this time.

Shipping Options and Rates

Available shipping methods are shown at checkout.

Our current shipping options are:

  • Standard Shipping — $8.00

  • Free Standard Shipping on qualifying orders of $70.00 or more

  • Express Shipping — $15.00

Estimated delivery times shown at checkout are estimates and may vary depending on order volume, product availability, destination, weather, carrier conditions, holidays, and other circumstances outside our control.

Order Processing

Orders are prepared as quickly as possible. Some products may require additional preparation time due to floral design, customization, personalization, or availability of materials.

Orders placed during high-volume periods, holidays, or special occasions may require additional processing time.

Fresh Flowers and Product Availability

Because fresh flowers are natural and seasonal products, certain flowers, colors, or decorative elements may occasionally be unavailable.

When necessary, Texas Flowers & Gifts may make reasonable substitutions of equal or greater value while maintaining the overall style and quality of the arrangement.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address, including apartment or suite numbers when applicable.

Please review your shipping information carefully before placing an order.

If an order cannot be delivered due to an incorrect or incomplete address, additional shipping charges may apply.

Delivery Delays

Texas Flowers & Gifts is not responsible for delays caused by circumstances outside our reasonable control, including severe weather, carrier delays, traffic conditions, holidays, or other unexpected events.

We will do our best to assist customers if a delivery issue occurs.

Delivered Orders

Once an order has been confirmed as delivered to the shipping address provided at checkout, Texas Flowers & Gifts is not responsible for loss, theft, or damage that occurs after delivery.

If your order arrives damaged or significantly different from what was ordered, please contact us as soon as possible and provide your order number and photos when applicable.

In-Store Pickup

Free in-store pickup is available for eligible orders.

Orders selected for pickup are generally ready within approximately 4 hours, unless otherwise communicated.

Please wait until you receive confirmation that your order is ready before arriving for pickup.

Pickup availability and preparation times may vary during holidays and periods of high order volume.

Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Once an order has entered preparation, been customized, or been dispatched, changes or cancellations may no longer be possible.

Contact

If you have questions about shipping, delivery, or pickup, please contact Texas Flowers & Gifts and include your order number whenever possible.